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Privacy Policy

Your Privacy

The Oaks Cellars is committed to protecting the privacy of our site visitors and customers and to promoting the responsible consumption of alcohol. We fully appreciate and respect the importance of privacy on the Internet.
This Privacy Policy applies to personal data collected, stored, disclosed and/or processed by The Oaks Cellars Pte Ltd. This Policy is based on the Singapore Personal Data Protection Act 2012 ("PDPA") and all the associated regulations and guidelines as may from time to time be issued by the Personal Data Protection Commission ("PDPC") of Singapore.


Your Consent

Once you have registered with The Oaks Cellars as a member or when you make a purchase from this website, we collect personal information to enable us to process and deliver your order. By registering your details on our website, you consent to The Oaks Cellars maintaining, recording, holding and using personal data we collect about you.
We collect information about you for two reasons: firstly, to process your order and second, to provide you with the best possible service.
The type of information we may collect about you includes the following:
1.     Your name;
2.     Address;
3.     Telephone number;
4.     E-mail address;
5.     Credit/debit card details; and
6.     Your previous purchase history.
The Oaks Cellars regard the customer’s personal information as confidential.  We will not sell, disclose, or make available your personal details including your name, address, email address, credit card information or personal information to any third party other than where necessary to perform a service, including but not limited to such third parties as courier companies carrying out deliveries.
Information can also be collected to allow The Oaks Cellars to send you offers which we believe will be of particular interest to you. If you would prefer not to receive emails from The Oaks Cellars please visit Your Account where you can update your email/phone notification preferences.

The Oaks Cellars uses 'cookies' placed in the browser file to help us collect general information about the behavior of visitors on oursite. This helps us to constantly monitor and improve our website's functionality and personality.
We use cookies for a variety of reasons, such as remembering the contents of your shopping cart and displaying the products you have recently viewed. We also use analytics software, which allows us to track and measure patterns of behavior among our users so that we can improve our website.
We do not store anything that could identify you personally in cookies; instead we store codes and references which can only be connected to your personal details by our own systems.

Online Security
All information is sent and received using the latest in secure e-commerce software, encryption and secure sockets layer (SSL)technology for the transfer of payment information. Additionally, we have security measures in place to protect our customer database and access to this database is restricted internally.
The Oaks Cellars will continue to use new security protocols and software as they become available. 
Third Party Links and Content
If this website links to another website, The Oaks Cellars is not responsible for the content of such others website, nor for any use (or misuse) of information a visitor may supply to that other website, nor for any goods or services on offer at that other website.
Please be aware that The Oaks Cellars is not responsible for the privacy practices of such other websites. We encourage our customers to be aware when they leave our website and to read the privacy statements of each and every website that collects personally identifiable information.
If this website displays material sourced from a third party (including a supplier of product, or a consumer of product), The Oaks Cellars does not warrant or represent the accuracy, utility or other characteristic of that material.


Please confirm you are 18 years of age or older.

By entering this site you are agreeing to the Terms & Conditions.


You need to be at least 18 to visit our website.